Prevent

Respond fast, preserve evidence, reduce downstream damage.

The first hours after discovery determine whether the event becomes actionable. Stabilize operations, preserve evidence, and file a clean incident packet.

First hours

Immediate actions (first 2–4 hours)

Preserve the scene

Limit access to affected zones. Photograph gate damage, tire tracks, and staging conditions. Note who was present and when.

Secure evidence

Export relevant footage with timestamps. Collect access logs, load sheets, seal logs, and shift reconciliation records.

Stabilize operations

Confirm what product is missing, what is in motion, and where custody changed. Hold shipments when a variance can’t be reconciled quickly.

Escalate and document

Notify internal leadership and the designated liaison. Create a written timeline and assemble an incident packet for investigators.

Do not overwrite evidence

If retention is short, export footage immediately. Ensure recorders are not set to overwrite the relevant time window before the export is complete.
Preparedness

Pre-build your incident packet.

The best time to define documentation standards is before an incident—when teams can train and templates can be tested.