FAQs for operators and stakeholders.

Any unauthorized removal, diversion, or attempted removal of lemons, bins, or packed product—including suspicious pickups, unexplained shortages, tampered seals, and repeated perimeter breaches—should be documented and reported.

Report as soon as there is a credible indication of loss or attempted loss. Early reporting improves patterning and increases the likelihood that surveillance data, vehicle observations, and custody documentation are still available.

Preserve footage exports (with timestamps), access logs, load sheets, seal logs, driver verification records, photos of tire tracks or gate damage, inventory counts, and a written timeline of who observed what and when.

Fixed cameras covering gates, staging, and egress routes typically outperform wide-area views. Pair targeted coverage with reliable lighting overlap and retention configured to match discovery lag.

Signage supports deterrence and strengthens enforcement posture when paired with real controls—gates, lighting, cameras, and documented access rules. Treat signage as an enablement layer, not a standalone solution.

Daily end-of-shift reconciliation is the baseline for high-throughput operations. Short-cycle checks during staging and before transport handoff reduce ambiguity and speed reporting.

Prioritize visibility and accountability: tighten access control, improve lighting overlap, shorten reconciliation cycles, and standardize chain-of-custody documentation. Use incident data to identify which zones and handoffs are failing.

They can, especially when onboarding is rushed and supervision is stretched. Reduce risk with clear zone boundaries, badge rules, crew leads, documented bin assignments, and shift-end accountability.

Use defined lanes, verification checkpoints, and short, repeatable steps: driver ID, vehicle plate capture, seal application, and a final count signoff. Consistency matters more than complexity.

Many operators target 30–90 days depending on discovery lag, audit cadence, and storage constraints. Longer retention is justified when reconciliation is weekly or when transit events delay detection.

Record date/time, location, direction of travel, vehicle make/model/color, plate (full or partial), distinguishing marks, and any photos taken safely. Avoid confrontation; prioritize observation and escalation.

Prepare a concise incident packet: timeline, location maps, custody documentation, footage exports, and contact roster. Assign one point of contact and maintain an evidence log to support investigative continuity.